Job Description:
- Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.
- Manage systems changes through established change request process & provide status reports to the relevant parties.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
- Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Provide systems related technical advice to customers or project team.
- Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable.
- Manage budget, resources and schedule for system implementation /operation activities
- Established facility management standards/best practices to ensure operation consistency across project/facility management teams
- Educational Qualification: IT Diploma and above
- Years of IT Experience: 3 years and above
- Work Experience: 3 years and above
- Must have Skill: Microsoft Windows (DHCP, DNS, SCCM and WSUS), Vmware and HyperV, Vsphere.
- Prefer Skill: Veritas Netbackup, HDS Storage, Tenable Nessus, Powershell, Azure Stack, AWS.
To Apply:
Interested candidates, who wish to apply for the above position; please send in your resume to itc3@capitasingapore.com and attention to "KARA" or click the "Apply Now" below.
Only shortlisted applications will be notified by our consultants.
Interested candidates, who wish to apply for the above position; please send in your resume to itc3@capitasingapore.com and attention to "KARA" or click the "Apply Now" below.
Only shortlisted applications will be notified by our consultants.
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